Frequently Asked Questions
Everything you need to know about our organic skincare and delivery.
Are your beauty products 100% natural?
Yes, all Organic Traveller products are formulated with pure, plant-based ingredients and are free from synthetic fragrances, sulfates, and parabens.
Do you test your products on animals?
Absolutely not. We are a strictly cruelty-free brand and do not test any of our formulations or raw ingredients on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you experience an adverse reaction, please contact our support team for assistance.
Are the product containers recyclable?
Yes, we prioritize sustainability. Most of our packaging is made from glass or PCR (Post-Consumer Recycled) plastic and is fully recyclable.
Do you offer international shipping?
We currently ship to over 20 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.